Terms & Conditions for 7tk10 — Bangladesh's Online Casino Platform

Definitions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "Platform" means the 7tk10 website accessible at https://7tk10.io and all associated services, software, and content made available through it.
• "7tk10", "we", "us", or "our" refers to the operator of the Platform.
• "Player", "you", or "your" refers to any individual who registers an account on the Platform or otherwise uses the Platform's services.
• "Account" means the registered player account created by you on the Platform.
• "Balance" means the total funds held in your Account, including real-money deposits and any awarded bonus funds.
• "Bonus Funds" means any promotional credits, free bets, or reward credits credited to your Account pursuant to a 7tk10 promotion.
• "Wagering Requirement" means the number of times Bonus Funds must be staked before they may be converted to withdrawable real-money funds.
• "BDT" means Bangladeshi Taka, the exclusive currency of the Platform, denoted by the symbol ৳.
• "Prohibited Player" means any individual who is under 21 years of age, has been self-excluded, or has otherwise been restricted from using the Platform under these Terms.

Acceptance of Terms

By completing the 7tk10 account registration process, accessing the Platform, depositing funds, or placing any wager, you unconditionally accept and agree to be bound by these Terms & Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated into these Terms by reference.

If you do not agree with any part of these Terms, you must not use the Platform. Continued use of the Platform following any published amendment to these Terms constitutes acceptance of the revised Terms.

Eligibility

Use of the Platform is subject to the following eligibility requirements, all of which must be satisfied at all times:

• You must be at least 21 years of age. 7tk10 strictly prohibits access by minors. If we have reasonable grounds to suspect that a player is under 21, we will suspend the account and conduct an immediate age verification review.
• You must be a natural person acting on your own behalf. Corporate accounts, accounts operated on behalf of third parties, and accounts used to channel funds for other individuals are prohibited.
• You must not be a current employee, director, contractor, or close family member of a 7tk10 employee or contractor, unless written consent from 7tk10's compliance team has been obtained.
• You must not have been previously self-excluded, suspended, or permanently banned from the Platform. Attempting to re-register following a self-exclusion or ban is a material breach of these Terms.
• Your use of the Platform must comply with all applicable laws in the jurisdiction from which you access it. It is your sole responsibility to determine whether online gambling is lawful in your jurisdiction before registering an account.

Account Registration

To access the full range of 7tk10 services, you must register a personal Account. The following rules apply to all registered Accounts:

• One account per player. Each player is permitted to hold exactly one active Account. Operating multiple Accounts — whether concurrently or sequentially following closure of a prior Account — is strictly prohibited and will result in permanent suspension of all associated Accounts and forfeiture of any balances therein.
• Accurate information. You must provide true, complete, and up-to-date information during registration and at any time 7tk10 requests updated information from you. Providing false, incomplete, or misleading information constitutes a material breach of these Terms.
• Identity verification (KYC). 7tk10 may require you to complete identity verification at any time — including before processing your first withdrawal, after a significant change in account activity, or as part of an ongoing compliance review. Acceptable documents include a national identity card (NID), passport, or other government-issued photo identification. 7tk10 reserves the right to suspend withdrawals until verification is complete.
• Account security. You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. If you suspect unauthorised access to your Account, you must notify the 7tk10 support team immediately via the live chat function in your account dashboard.
• Account closure by player. You may request closure of your Account at any time by contacting the 7tk10 support team. Any outstanding real-money balance will be returned to your registered payment method, subject to identity verification and any applicable withdrawal conditions.

Deposits & Withdrawals

All financial transactions on 7tk10 are denominated in Bangladeshi Taka (৳). The following terms apply to all deposits and withdrawals:

• Minimum deposit: ৳100 per transaction via bKash, Nagad, Rocket, or Upay. Minimum deposit for card transactions (Visa, Mastercard) may vary and is displayed at the cashier.
• Accepted payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. 7tk10 reserves the right to add or remove payment methods at any time without prior notice.
• Deposits only from own accounts. You must only deposit funds from a payment account registered in your own name. Deposits made from third-party payment accounts will be reversed, and the Account may be suspended pending investigation.
• Processing times: Deposits via bKash and Nagad are typically credited to your 7tk10 Account within 60 seconds. Withdrawal processing times vary by payment method and are displayed at the cashier at the time of the withdrawal request.
• Withdrawal conditions: Withdrawals are subject to completion of KYC identity verification. Bonus Funds that have not met the applicable Wagering Requirement cannot be withdrawn. 7tk10 reserves the right to request additional documentation before processing any withdrawal.
• Currency: 7tk10 does not accept deposits or pay withdrawals in any currency other than BDT. Any foreign currency conversion costs are the sole responsibility of the player.

Bonuses & Promotions

7tk10 offers a range of bonuses and promotional incentives to eligible players. The following general terms apply to all promotions unless the specific promotion's terms state otherwise:

• All bonuses are credited as Bonus Funds and are subject to a Wagering Requirement before they may be withdrawn as real money. The applicable Wagering Requirement is stated in the promotion's specific terms.
• Bonus Funds are used for wagering only after all real-money balance has been exhausted, unless the promotion terms specify a different stake order.
• 7tk10 reserves the right to withdraw any bonus offer at any time before it has been claimed by a player, without prior notice.
• Bonuses are personal to the registered Account holder and may not be transferred, sold, or assigned to another player or Account.
• Any attempt to abuse, circumvent, or manipulate a promotional offer — including but not limited to creating multiple Accounts to claim the same bonus, placing opposing bets to guarantee a bonus conversion, or participating in coordinated bonus abuse — will result in immediate cancellation of all Bonus Funds, reversal of any winnings derived from abusive activity, and suspension or permanent closure of the Account.
• 7tk10 reserves the right to amend, discontinue, or alter the terms of any ongoing promotion at any time. Players will be notified of material changes via the Platform.

Betting Rules

The following general rules apply to all wagers placed on the 7tk10 platform, across both the sportsbook and casino products:

• Finality of bets. Once a wager has been confirmed by the Platform and a bet reference number has been issued, the bet cannot be cancelled, amended, or reversed by the player except where 7tk10's specific product rules permit cash-out or in-play amendment.
• Pricing errors. 7tk10 reserves the right to void any wager that was accepted as a result of a manifest pricing error, system fault, or data feed failure. In such cases, the staked amount will be returned to the player's Account.
• Sportsbook void rules. Cricket matches and other sporting events that are abandoned, postponed beyond 24 hours, or otherwise not completed according to governing body rules may be voided. Void bets will have the staked amount returned to the player's Account.
• Casino game rules. Each casino game available on 7tk10 is governed by the published rules of the relevant game provider (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi). In the event of a conflict between these general Terms and a game provider's specific rules, the game provider's rules take precedence for that specific game.
• Maximum winnings. 7tk10 reserves the right to impose maximum winnings limits on individual bets or within defined time periods. Current limits are displayed in the relevant product section of the Platform.

Prohibited Conduct

The following conduct is strictly prohibited on the 7tk10 platform. Any player found to have engaged in prohibited conduct will have their Account suspended or permanently closed, all associated balances may be forfeited, and 7tk10 reserves the right to report the conduct to relevant authorities where legally required:

• Creating more than one Account, or assisting any other person to create an Account on the Platform.
• Providing false, misleading, or fraudulent information during registration, identity verification, or any other interaction with 7tk10.
• Using the Platform for any purpose connected to money laundering, terrorist financing, or any other criminal activity.
• Using automated software, bots, scripts, scrapers, or any other artificial means to interact with the Platform, place bets, or exploit promotional offers.
• Colluding with other players to gain an unfair advantage in any game or sporting event.
• Exploiting software errors, glitches, or vulnerabilities in the Platform. Any winnings derived from a known technical error must be reported to 7tk10 support immediately; failure to do so constitutes fraud.
• Engaging in charge-back fraud — initiating a payment reversal through a bank or card provider while retaining winnings or bonuses funded by the relevant deposit.
• Depositing funds that originate from criminal activity or that are the proceeds of fraud.

Responsible Gaming

7tk10 is committed to providing a safe, fair, and responsible gaming environment. The following responsible gaming provisions are available to all registered players and can be activated directly from the account dashboard:

• Deposit limits: Set daily, weekly, or monthly caps on the total amount you can deposit into your 7tk10 Account. Reductions take effect immediately; increases are subject to a 24-hour cooling-off period.
• Session time reminders: Configure alerts that notify you when a defined session duration has been reached.
• Cooling-off period: Temporarily suspend access to your Account for a defined period (minimum 24 hours, maximum 6 weeks). During a cooling-off period, you will not receive marketing communications from 7tk10.
• Self-exclusion: Permanently exclude yourself from the Platform. Self-exclusion is irreversible for a minimum period of 6 months. During self-exclusion, your Account will be deactivated and you will be removed from all marketing lists. Any real-money balance at the time of self-exclusion will be returned to your registered payment method.

If you believe your gambling behaviour may be causing harm to yourself or others, we strongly encourage you to make use of these tools and to contact the 7tk10 support team via live chat. 7tk10 is strictly for adults aged 21 and above.

Intellectual Property

All content on the 7tk10 Platform — including but not limited to the brand name, logo, website design, graphics, text, software, game interfaces, and data feeds — is the exclusive intellectual property of 7tk10 or its licensed content providers and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment. You must not reproduce, distribute, modify, reverse-engineer, publicly display, or create derivative works from any part of the Platform without the prior written consent of 7tk10.

Game content provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remains the intellectual property of those respective providers. Use of game content is governed by those providers' applicable end-user licence terms.

Privacy & Data

7tk10 collects, processes, and stores personal data in accordance with our Privacy Policy, which is available at https://7tk10.io/privacy-policy. By registering an Account, you acknowledge that you have read and understood our Privacy Policy and consent to the processing of your personal data as described therein.

Personal data collected during registration and ongoing account use — including your name, date of birth, contact details, payment information, and transaction history — is used solely for the purposes of operating your Account, processing transactions, complying with legal obligations, and improving the Platform. 7tk10 does not sell player data to third parties.

All data transmitted between your device and the 7tk10 Platform is protected by 256-bit SSL encryption. 7tk10 implements industry-standard technical and organisational security measures to protect player data against unauthorised access, disclosure, or loss.

Limitation of Liability

To the fullest extent permitted by applicable law, 7tk10 shall not be liable for any loss or damage — whether direct, indirect, incidental, consequential, or punitive — arising out of or in connection with:

• Your use of, or inability to access, the Platform for any reason, including technical outages, scheduled maintenance, or third-party service disruptions.
• Any reliance placed by you on the accuracy or completeness of information published on the Platform, including odds, scores, match data, and game results.
• Unauthorised access to your Account resulting from your failure to maintain the security of your login credentials.
• Losses arising from gambling activity conducted through your Account, whether as a result of your own decisions or game outcomes.
• Delays or failures in payment processing caused by third-party payment providers including bKash, Nagad, Rocket, Upay, Visa, or Mastercard.

Nothing in these Terms limits or excludes 7tk10's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded by applicable law.

Amendments

7tk10 reserves the right to amend these Terms & Conditions at any time. When material changes are made, 7tk10 will publish the updated Terms on the Platform with a revised effective date. Where practicable, 7tk10 will provide advance notice of significant changes via a prominent notice on the Platform or via the email address registered to your Account.

Your continued use of the Platform following the publication of revised Terms constitutes your acceptance of those revised Terms. If you do not agree with any amendment, you must cease using the Platform and may request account closure in accordance with Section 4 of these Terms.

Governing Language

These Terms & Conditions are published in English, which is the sole governing language of this document. In the event of any inconsistency between an English-language version of these Terms and any translation or summary, the English-language version shall prevail in all respects.

All formal communications between you and 7tk10 — including account notices, compliance correspondence, and dispute submissions — must be conducted in English to ensure accurate and unambiguous interpretation.

Contact

If you have any questions about these Terms & Conditions, or if you wish to raise a complaint or dispute, please contact the 7tk10 support team through the following channel:

• Live Chat: Available 24/7 via the account dashboard after logging in to your 7tk10 account.
• Email: [email protected] (plain text — not a clickable link)

7tk10 aims to acknowledge all formal written complaints within 48 hours and to provide a full response within 10 business days. Complex disputes may require additional time; 7tk10 will keep you informed of progress throughout the review process.